1. Information We Collect
We collect the following information:
- Account information (name, phone number, email)
- Vehicle information (car type, plate number)
- Location data when using emergency services
- Order and payment information
- App usage data to improve our services
2. How We Use Your Information
We use your information for the following purposes:
- Providing requested services
- Processing orders and payments
- Communicating with you about services
- Improving service quality
- Sending offers and updates (with your consent)
- Ensuring security and preventing fraud
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
- With our authorized service providers
- When legally required or to comply with laws
- To protect our rights or user safety
- In case of company merger
4. Data Protection
We implement strict security measures to protect your information:
- Data encryption during transmission and storage
- Limited data access
- Continuous security monitoring
- Regular security system updates
- Ongoing staff training
5. Your Rights
You have the following rights regarding your information:
- Access to your personal information
- Correct or update data
- Delete your account and information
- Opt out of marketing communications
- Data portability
- File a complaint with relevant authorities
6. Cookies
We use cookies to improve your experience:
- Essential cookies for app functionality
- Analytics cookies to understand app usage
- Marketing cookies to personalize ads
- You can manage cookie settings
7. Data Retention
We retain your information as long as your account remains active or as needed to provide services. We delete data:
- When account is closed (after legal period)
- When no longer needed for services
- According to legal requirements
- Upon customer request
8. Third-Party Applications
The app may contain links to third-party services:
- We are not responsible for third-party privacy policies
- We recommend reviewing their policies
- Different terms may apply
- Use these services at your own risk
Last Updated: January 2025
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.